ForwardHealth is meeting with providers in December to share updates and additional information on the implementation of ForwardHealth interChange and the provider portal. These sessions will:

• Answer common questions ForwardHealth has received from providers post-implementation.
• Provide the latest information on the implementation of the new processing system.
• Review the format of new Remittance Advices and how to read the information contained in the report.
• Share information and tips for use of the provider portal including account set-up and maintenance, enrollment verification, claims research, and submitting prior authorizations.
• Give providers the opportunity to ask questions about the new system and the functionality of the provider portal.

Dates and locations of the sessions are listed below.

December 10 Country Springs Hotel, Pewauke 2810 Golf Road Pewaukee, WI 53072 262.547.0201

December 15 Crowne Plaza, Madison 4402 E Washington Ave Madison WI 53704 608.244.4703

December 16 Holiday Inn-Campus, Eau Claire 2703 Craig Road Eau Claire WI 54701 715.835.2211

December 17 The Plaza, Wausau 201 N 17th Ave Wausau, WI 54401 715.845.4341

December 17 Holiday Inn Select, Appleton 150 S Nicolet Road Appleton, WI 54914 920.735.9955

There will be three, two-hour sessions at each location. No registration is required; however, in order to focus the discussion, providers are encouraged to attend the session appropriate to them—professional or institutional. Session times at each location are:

• 8 a.m.–10 a.m.: Professional service providers (for those billing on the 1500 Health Insurance Claim Form).
• 10:30 a.m.–12:30 p.m.: Institutional service providers (for those billing on the UB-04 Claim Form).
• 1:30 p.m.–3:30 p.m.: Professional service providers (for those billing on the 1500 Health Insurance Claim Form).